How AI will help with remote work in the future of digital transformation

Published in

Becoming Human: Artificial Intelligence Magazine

4 min readNov 17, 2021

Artificial Intelligence (AI) has been on the rise in recent years. It has been taking human responsibilities to the next level. In this article, let’s discover AI’s potential and answer the question “Will AI replace humans in the future?”

What is AI?

AI, in simple words, are smart machines that can perform a wide range of human activities. AI is used in many industries to help from repetitive to more advanced tasks. The goal of using AI is to cut down costs of employment, improve work productivity, and maximize human potential where it’s needed.

Contrary to popular beliefs, AI won’t replace human workers at least for the time being. The technology is still in developmental phases despite its many impressive achievements. So in this article, we’ll focus on the strengths that AI has that support and facilitate humans rather than threaten us. How AI will help with remote work is the question we aim to answer.

Top three ways how AI will help with remote work

Task automation

The first relationship between AI and remote work is clear: AI can help with repetitive processes to save human power. For example, the chatbots that automatically answer when visitors have questions related to the service. This is superior because it is highly accurate (already learned from the service owners) and timely. When potential users visit your website, they’ll value immediate and clear answers to their questions. Chatbots using AI can do exactly that.

Internal training purposes

How does AI help in management and working?

When it comes to deep learning and AI, there are virtually no problems for predictable tasks. This is where the HR department can hugely benefit: They can apply AI technology to create training materials, with a human-like voice to instruct. The dynamic features of some advanced AI make it more engaging to watch. In addition, these videos can add on to the organization’s training resources, without having real professionals carry out every time.

CV screening

A familiar feature to most job-seekers, AI has been extensively used in CV screening to find the right candidates. An AI-powered system called Application Tracking System (ATS) collects CVs and cover letters, analyzes these documents, and screens for industry keywords. The more keywords related to the job, the higher chance this can pass the screening round.

AI works to detect these keywords with higher accuracy levels compared to a human’s doing. By allowing AI to spot and analyze applications, HR professionals can focus their energy on more important tasks. This show how AI will help with remote work in the future of digital transformation.

Will AI replace humans in the future?

The short answer is no.

With the assistance AI provides, it can work best side-by-side with human experts. Any processes done by AI must be closely monitored to minimize errors as much as possible. And not every sector comes down to data work. There are still plenty of positions where direct human interaction is a must, such as psychologists or C-suite leaders.
AI can take on my jobs that are predictable, not those requiring high levels of complexity like human emotions.

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